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Exchanges and Returns
- Unfortunately, according to the current legislation of Ukraine, cosmetic products cannot be returned. (Article 9 of the Law of Ukraine "On the Protection of Consumer Rights" dated 12.05.1991 No. 1023-XII and Appendix No. 3 to the Resolution of the CMU "On the Implementation of Certain Provisions of the Law of Ukraine "On the Protection of Consumer Rights" dated 19.03.1994 No. 172).
- Did you accidentally order the wrong product? Something went wrong and you want to return or exchange an item? No problem! You can return or exchange products ordered from us within 14 days of receiving the product. The only condition is that the product must be in the same condition in which it arrived to you. That is, not opened and not used.
- Did you find damage to the product or a defect during the inspection? Contact us in direct Instagram @sayeah.beauty or in Telegram at the number: +380676873808 . We will quickly resolve this nonsense and exchange the product.